This page is designed to answer any questions that you may have in filling out the new interactive online order form.
1. At this time, if you wish to email your order form back to us it is important that you save a copy of this file to your computer before filling it out. Please follow theses steps to begin filling out your order.
After the form opens, navigate to "file" (usually located at the top left hand corner of the window), and click on "Save as".
A save as window should appear and the name of the file should read Beef-BisonWorkOrder.pdf.
Select a folder to save the file in (default is usually my documents) and click save.
Close the form that is currently on your screen and navigate to the folder that you saved the file in and open the file labeled "Beef-BisonWorkOrder.pdf".
You are now ready to fill out your order. Upon completion click on the "Email Order" and it should attach itself to a new email in your default email account.
The following are questions that we received while developing the form and have included them here to clarify specific items that can be found on the form.
Q1. - The listings for T-bone and Porterhouse don't have a check off box to click.
A1. - If you happened to check off the NY strip first then the Tbone and Porterhouse would have been taken away as an option. I have set the form up for people that aren’t familiar with what cuts are available from a carcass and made it so that some of the options will disappear if certain ones are checked. Cuts that this applies to are Arm/Ranch, Ribeye/Delmonico, Top Rnd Roast/Steak, Ny Strip/Tbone,porterhouse. If you have selected one and another disappears, you can uncheck the box and go to the bottom of the sheet click on “refresh form” and the options will all appear again. The only problem with that button is if you have selected patties or further processing items the visible options that appeared when you selected an item will disappear again. In order to get them to reappear you will need to click your cursor on the weight line to get the packaging instructions to appear again. A note on selecting check boxes, We have set the form up so that if you check box it will communicate to us that you want all of a certain cut or item. If for example you would like to have Tbone and Porterhouse, do not check off any of the boxes, rather enter the number of steaks or percentage that you would like cut a given way and you will still have both options available to you.
Q2. - The Patties selection doesn't work at all.
A2. - Try refreshing the form and only use the line beside the check box.
Q3. - Previously we indicated the pounds of meat to use to make jerky, summer sausage, etc. On this form are we to indicate how many/much finished product we want?
A3. - Please continue to use starting weight as before as that is the amount of meat that we need to make sure that we set aside for an item.
Q4. - Something else to be aware of - if the user happens to double click a item name he will be redirected to www.beeffoodservice web site. When you click the "back" button to go back to your form it reloads from scratch and all inputted data is lost.
A4. - I would suggest that you save the form to your computer which will not be an active web page. When you open a web link it will actually open in another window which you can close and the form will remain as you left it.
Q5. - Regarding the "Other Options" portion of the Bison form...It appears if the user clicks on "burger" first the "patties" option is unusable. If the user clicks on "patties" first is works but "burger" is unusable.
A5. - The burger options have been designed the same as the cutting options in that if you select the check box it will communicate to us that you want all of the trim to go to that option. Try using the text line to right of the box and you should be able to enter a portion or number and still have all the other options available to you. Again the “refresh” button at the bottom will bring back any boxes that have disappeared.